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INFODYNAMICS Privacy Policy

Introduction

This Privacy Policy for INFODYNAMICS, Inc. (referred to as “INFODYNAMICS”, “we”, “our”, or “us”) outlines how we collect, use, disclose, and safeguard information as a result of interacting our website or products and services, most specifically those within the INTACT and INBOOKS product lines.

At INFODYNAMICS, we are committed to safeguarding our customer’s (referred to as “you” and “your”) privacy and ensuring transparency in how data is handled within INBOOKS. We implement industry-standard security measures to protect data from unauthorized access, loss, or misuse. Additionally, we only process personal data in accordance with applicable laws and the instructions of our customers and partners.

For further details on how your data is processed, stored, and shared, as well as the rights and choices available to you, please review the full Privacy Policy.

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Information We Are Provided or Collect

We are provided or may collect the following types of information:

  1. Personal Information:

  • Full Name,

  • Email address,

  • Phone number,

  • Position at company,

  • And communications and correspondences relevant to the sale or implementation of INBOOKS or INTACT.

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   2. Business Information:

  • Company Name,

  • Financial data related to accounts payable (AP) automation,

  • Invoice samples and transaction records,

  • Workflow process and operation outlines,

  • And any other data deemed prevalent to the sale or implementation of INBOOKS provided by the customer. 

 

    3. Usage Data:

  • Device information (IP address, operating system),

  • Activity logs and interactions with the software,

  • And any Server specifications and connectivity data needed for the sale or implementation of INBOOKS.

 

    4. Third-party Data:

  • Profile contact information such as full name, email address, phone number, and position at company,

  • And any data provided by the third party to aid in the sale or implementation of INBOOKS.

 

 

How We Use Provided and Collected Information

We use the provided and collected information to:

  • Provide and maintain our document and AP automation services

  • Authenticate users and manage accounts

  • Facilitate invoice processing and financial transactions

  • Improve software functionality and user experience

  • Communicate system updates and promotional materials

  • Provide customer care and technical support services

  • Apply all customer-signed agreements, including billing and collection purposes

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All data is used solely in regard to its relationship with INFODYNAMICS products and services.

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Information Sharing

We do not sell or rent your personal or business information. We only share information with third parties explicitly approved by the customer whose data is in question.

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Data Security

We implement industry-standard security measures to protect your data. Data security measures utilized by INFODYNAMICS include:

  • Password encryption

  • Data transmission encryption

  • Role-based access controls

  • Regular security audits

  • Data Redundancy & Backup (for all hosted environments)

  • Compliance with industry standards

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Data Location

We manage, store, and process all data in the United States.

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Data Retention

We retain your data as long as necessary to provide our Services and comply with legal requirements. Upon request, we may delete or anonymize data, subject to regulatory requirements.

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For all promotional materials provided, recipients can opt-out and request to be removed from any marketing or email lists.

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Data Subject Rights

Under Data Protection laws, you have the following rights:

  • The right to be informed about the collection and use of personal data

  • The right to access personal data held about you

  • The right to request that we correct or rectify any personal data that you believe is inaccurate

  • The right to request that we erase, delete, supplement or block your personal data

  • The right to restrict how your data is being transferred and determine the conditions by which transfers occur

  • The right to request restriction of certain processing activities

  • The right to data portability

  • The right to object or withdraw consent to the processing and use of your data. There are circumstances that with justified grounds for processing, we are entitled to continue processing your data.

  • For California residents, the right to opt out of and/or limit the sale of your personal data.

  • The right to file a complaint with your local data protection authority if you feel it just.

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If you wish to exercise your rights in relation to your data with INFODYNAMICS, please contact your local data protection authority. If you wish to inquire about any privacy concern or data security practice performed by INFODYNAMICS, please contact us via our website (www.infodynamics.com) and we will promptly reply.

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Third-Party Integrations

INFODYNAMICS may integrate our products or services with third-party applications. We are not responsible for their privacy practices, and we encourage you to review their policies before use.

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Policy Updates

We may update and amend this Privacy Policy as we constantly improve our privacy and data security practices. Changes will be posted with an “Updated” date at the top of the policy. We encourage you to review this information periodically.

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Contact Us

You may direct questions regarding this Privacy Policy to sales@infodynamics.com or by phone at 888-446-8228, or by mail to the following address:

                INFODYNAMICS, Inc.

                5719 Lawton Loop E. Drive, Suite 212

                Indianapolis, IN 46216

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